Our 1VoIP Team provides comprehensive IT services tailored to meet the specific needs of companies. By leveraging our expertise and personalized approach, we aim to enhance infrastructure and streamline business processes, empowering clients to allocate resources effectively for business growth.
We specialize in advising on data and voice systems, ensuring seamless integration of critical applications for businesses. We excel in planning and implementing cable and wireless infrastructures, IP telephony (VoIP), and integrated communication solutions, all while prioritizing project management and robust network security.
From a connectivity point of view, we can adapt any combination of the following variants:
- Seamless integration of existing classic analog phones into the VoIP network using external adapters from trusted brands like Cisco, Grandstream, or Welltech.
- Interconnection of analog external lines to your company's data network through adapters from Grandstream or Welltech, ensuring smooth communication channels.
- Setup of connections with E1 or GSM lines, tailored to your specific needs, using external GSM adapters.
- Customization of PBX systems to interconnect with various external lines, whether analog, digital, or VoIP, utilizing internal adapters from brands like Digium, Synway, beroNet, and Openvox.
PBX 1VoIP Features
- Call recording with a Web interface to search recordings
- Voicemail and Voicemail2Email
- Flexible IVR configurable by a Web Inteface
- Integrated DHCP server to dynamically assign IPs to the IP-Phones
- Flash Operator Panel - offer possibility to show live status for call center agents
- Call parking allowing calls to be picked up at any extension
- Call Detail (CDRs) report within you can search calls based on different criteria as date, extension number, etc
- Billing report from which you can filter by destination, source
- Support for call queues including static and dynamic agents
- Report of channels used by technology (SIP)
- Support Conferences - allows setup of conferences rooms via Web Interface
- Support the following protocols: SIP, IAX2
- Supported codecs: G.711(alaw&ulaw), G.722, G.726, G.729 (through a commercial license), GSM
- Support for analog interfaces as FXS/FXO (PSTN/POTS)
- Support for digital interfaces as E1 through protocols as PRI/BRI
- Integration with GSM modules (acces to GSM network - inbound and outbound)
- Multiple Trunk support
- Caller ID supported
- Incoming and outgoing routes with different dial patterns (which gives flexibility)
- Follow-me support (call forward to mobile)
- Ring groups
- Support for call routing based on Time Conditions
- Direct Inward System Access (DISA) - Direct access to the PBX via External Line
- Web based interface to the Asterisk console called the CLI
- Online and contextual embedded help, integrated to the administrative Web interface
- IP PBX is translated to 20 languages
- System resources monitor
- Network configurator
- The server can be shutdown from the Web
- Access control to the Web interface based on the ACL concept
- Server date/time/timezone configurable from the Web
- Fax2Email
- Print2Fax
- Support server-to-server connections to share users between two servers
- Two CRM products integrated to the interface (vTigerCRM and SugarCRM)
Integration and Ongoing Support
We simplify VoIP setup for you. Our team will effectively merge your VoIP solution with what you already have in place and offer continuous support to make sure your communication system runs smoothly.
